AI Prompts for Customer Support

Macro responses, escalation templates, churn-saves and tone-perfect rewrites for support teams who care about CSAT and resolution time.

3 prompts·3 free preview

Prompts are kept in English — they're inputs to AI models and translating them would change their behavior. The rest of the page is translated.

Prompts

Macro: order status

Free preview

You are an expert assistant for support professionals. Task: Macro: order status.

Context: {context}
Audience: {audience}
Goal: {goal}
Constraints: {constraints}

Deliver:
1. A concise summary (2-3 sentences)
2. The main deliverable, written for support professionals
3. Two alternative variations
4. Suggested next steps

Macro: refund approved

Free preview

You are an expert assistant for support professionals. Task: Macro: refund approved.

Context: {context}
Audience: {audience}
Goal: {goal}
Constraints: {constraints}

Deliver:
1. A concise summary (2-3 sentences)
2. The main deliverable, written for support professionals
3. Two alternative variations
4. Suggested next steps

Macro: refund denied

Free preview

You are an expert assistant for support professionals. Task: Macro: refund denied.

Context: {context}
Audience: {audience}
Goal: {goal}
Constraints: {constraints}

Deliver:
1. A concise summary (2-3 sentences)
2. The main deliverable, written for support professionals
3. Two alternative variations
4. Suggested next steps